Privacy Policy

1. Who We Are

Estamora operates from 81 Sukhumvit Road, Bang Lamung, Chonburi 20150, Thailand. We provide education, organisation support, and record-keeping tools relating to estate and family archive matters. We are the data controller for the personal information described in this policy.

You may reach us at any time using the contact details below.

2. Information We Collect

We collect only the information necessary to respond to your enquiries and deliver our services. This may include:

• Your name and contact details (email address, phone number)
• Information you provide when completing a contact or enrolment form
• General correspondence you send to us
• Browsing data collected automatically by cookies and analytics tools (see our Cookie Policy)

We do not collect sensitive categories of personal information (such as financial account details, identity documents, or health information) through this website.

3. How We Use Your Information

We use the information we hold for the following purposes:

• To respond to your enquiries and requests
• To arrange and deliver the service or session you have expressed interest in
• To send you information relevant to your enquiry, where you have asked us to
• To improve this website and understand how it is used
• To meet any legal obligations that apply to us

We do not use your information for profiling, automated decision-making, or direct marketing unless you have specifically asked to hear from us.

4. Our Legal Basis for Processing

We process your personal information on the following bases:

• Contractual necessity — when processing is needed to arrange or deliver a service you have requested
• Legitimate interests — to respond to general enquiries and to operate this website responsibly
• Consent — where you have actively opted in, such as to receive updates from us
• Legal obligation — where we are required to retain or disclose information under applicable law

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it in limited circumstances:

• With trusted service providers who help us operate this website or deliver our services (such as hosting providers or email platforms), under appropriate data processing agreements
• Where required by law, regulation, or a lawful request from a public authority
• With your explicit consent, in any other case

Any third-party providers we use are selected with care and are required to handle your information securely and only for the purpose we specify.

6. International Transfers

Some of the service providers we use may process data outside Thailand. Where this occurs, we take reasonable steps to ensure your information receives appropriate protection, consistent with applicable data protection law.

7. How Long We Keep Your Information

We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law. In practice:

• Enquiry correspondence is typically retained for up to 24 months
• Service records are retained for the period required to support delivery and any follow-up, or as required by applicable law
• Analytics data is retained according to the settings of the tools we use

When information is no longer needed, it is deleted or anonymised securely.

8. Your Rights

Depending on where you are located, you may have rights in relation to your personal information, including the right to:

• Request access to the information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information, subject to any legal obligations we have to retain it
• Object to or restrict certain types of processing
• Withdraw consent, where processing is based on consent
• Receive a copy of information you have provided, in a portable format

To exercise any of these rights, please contact us using the details in Section 10. We will respond within a reasonable time and, where required, within any period specified by applicable law.

9. Keeping Your Information Safe

We take reasonable technical and organisational measures to protect personal information from loss, misuse, and unauthorised access. Our website uses HTTPS encryption. Access to personal information within our organisation is limited to those who need it to carry out their responsibilities.

No method of transmission over the internet is entirely without risk. If you have concerns about a specific communication, please contact us directly.

10. Contact Us

If you have questions about this policy, or would like to exercise a right in relation to your personal information, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after an update constitutes acceptance of the revised policy.